Privacy Policy
How Reauris collects, uses, and protects your information.
Last updated: April 11, 2025
At Reauris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Register for an account
- Contact us through our website
- Participate in surveys or feedback forms
- Comment on blog posts
This information may include:
- Name
- Email address
- Profile information (if you create an account)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view
- Time spent on pages
- Links you click
- Other browsing data
What Stays on Your Device
Some parts of Reauris never send anything to us at all. Memory Jar entries — the worries, thoughts, and gratitude you write down — are stored only in your own browser on your own device. They are not transmitted to our servers, not stored in our database, and not readable by us.
Clearing your browser storage will permanently delete your Memory Jar entries, and we have no copy to restore them from. That is the intended trade-off: your private notes stay private.
Conversations with Milo
When you talk with Milo, the messages you send are transmitted to our server so a reply can be generated, and may be passed to a third-party language model provider for that purpose. We do not log the contents of these conversations, and they are not attached to your account or used to build a profile of you.
Milo is a companion for presence and grounding. He is not a therapist, cannot diagnose or treat any condition, and is not a substitute for professional mental health care. Please do not share information with Milo that you would not want leaving your device.
How We Use Your Information
We may use the information we collect for various purposes:
- To provide and maintain our website
- To send you our newsletter and other updates (with your consent)
- To respond to your inquiries and provide support
- To improve our website and user experience
- To monitor website usage and analyze trends
- To protect our website against unauthorized access or activities
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.
We use cookies for the following purposes:
- To keep you signed in to your account
- To remember your preferences and settings
- To understand how you use our website
- To improve our website and services
- To analyze website traffic and performance
You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features, including signing in.
Third-Party Disclosure
We may share your information with third parties in certain circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, email delivery, and analytics.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Account passwords are stored hashed, never in plain text. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the details in the Contact Us section below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@reauris.com.